Reward Advisor

About the role...

We are currently recruiting for a Reward Advisor vacancy in our People team. Based from our Customer Service Centre in Walsall, the role offers flexibility for hybrid working. 

Reporting to the Reward Manager, the Reward Advisor will support the implementation of the reward strategy and ensure the delivery of reward processes across Poundland & Dealz. 

The Reward Advisor will provide specialist reward advice and guidance, the role is responsible for the ownership, delivery and continued development of employee benefits, pensions and recognition programmes.

Additionally, the Reward Advisor will analyse and interrupt data, and produce clear and engaging reward communications. 

We uphold three core behaviours that guide all our actions:

Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.

Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.

Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Why choose us?

• Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue QUALIFICATION through our apprenticeship programme.
• Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
• Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free.
• Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
• Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
• Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family’s needs.
• My Staff Shop: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.
• Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
• Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
• Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important.
• Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.

Your Impact and Responsibilities…

As Reward Advisor, you will:

• Take ownership and responsibility for the end-to-end delivery, governance and continuous improvement of pensions, benefits and recognition programmes across the UK and Ireland
• Manage the Reward inbox, providing timely, accurate and insight-led responses to queries relating to pay, benefits, pensions and recognition, including interpretation of policy and guidance
• Administer employee benefits and recognition platforms, ensuring optimal system utilisation, data integrity and user experience working closely with external providers 
• Coordinate and deliver day-to-day, monthly and annual reward processes, ensuring accurate enrolment, amendments and awards
• Provide specialist and subject matter knowledge for reward related projects and process improvements, including system enhancements or benefits changes
• Produce, analyse and interpret benefits and recognition data to generate insightful recommendations and identify trends to enhance reward effectiveness
• Conduct regular audits to maintain data integrity, compliance and risk mitigation to support and strengthen reward governance frameworks
• Prepare clear and insightful data analysis on pensions, benefits and recognition for reporting and presentations
• Lead the end-to-end P11D process using specialist knowledge, ensuring compliance, accuracy and effective stakeholder communication
• Undertake role grading and benchmarking aligned to WTW Global Grading methodology and internal frameworks
• Lead and deliver reward communication activity, ensuring clear, engaging and impactful messaging 
• Contribute to the ongoing review and enhancement of the reward offer aligned to colleague needs and business priorities
• Identify opportunities to improve processes, systems and colleague experience within reward operations

Skills and Knowledge…

You will have:

• Previous experience within a Reward Advisor or Benefits Advisor role from with and large organisation. Retail sector experience is advantageous but not essential.
• Strong knowledge of UK and Ireland reward practices focused on benefits, pensions and recognition
• Working knowledge of reward governance, compliance and market trends
• Knowledge of supporting or leading reward or benefits communication campaigns
• Knowledge of WTW Global Grading methodology (preferred)
• Knowledge of P11D processes and PAYE Settlement Agreements (desirable)
• Strong administrative and organisational skills; able to manage multiple priorities and meet deadlines
• High level of accuracy and attention to detail
• Strong communication skills including influencing stakeholders
• Commercial awareness, able to balance cost and value
• Self-starter, taking the initiative to complete tasks
• Intermediate to advanced skill level of MS Office particularly Excel, Word and PowerPoint

About us...

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 700 stores and nearly 13,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. 

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.

Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours and the hard work, commitment and passion of our wonderful colleagues make it all possible.

We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do and keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds and Euros. By living our behaviours every day, we've created a land that is fun, friendly, and full of surprises—a place where our people can truly be the best versions of themselves!