Transport Team Manager (Days)

About the role...

Your role as a Transport Team Manager is to ensure deliveries arrive at store on time and in a safe, compliant manner.

You will ensure the delivery schedule is resourced to meet agreed requirements and Key Performance Indicators (KPI’s) by providing effective management, control of processes, good communication, great leadership and motivation, and training and development.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Your Impact and Responsibilities…

• Direct the daily activity to ensure a safe, secure, clean and fair work environment for colleagues
• Implement the daily schedule as issued by the Transport Planning Managers
• Day to day management of driver colleagues
• Delivery of Key Performance Indicators (KPI)
• Plan, manage and adjust staffing levels to meet operational requirements
• Ensure relevant delivery updates are communicated to the RST team in a timely manner
• Use vehicle tracking systems and debrief information to identify and reduce retail hours
• Support the Shunters in ensuring appropriate driver and fleet checks are taking place
• Organise and lead the focus on improved productivity targets
• Liaise with on-site fleet providers to ensure we have full vehicle availability
• Review detail from Driver Debriefs an Issue Log
• Ensure you put health, safety and wellbeing of colleagues first
• Manage drivers in accordance to Company policy regarding Drivers Infringements and Accidents
• Ensure colleague holiday requests are managed in line with department procedure
• Carry out scheduled one-to-one review meetings with Transport Coordinators
• Manage attendance in line with company process and hold relevant meetings within timescale
• Manage any disciplinary/grievance issues that arise as per the Union/Company agreement, liaising with senior managers and HR department for clarification and support
• Carry out new starter colleague probation reviews
• Celebrate and recognise success of the team by using Colleague of The Month or regular feedback sessions to advise colleagues on how they are doing
• Ensure Company policies and Standard Operating Procedures are communicated, implemented and enforced where appropriate
• Ensure all accidents/incidents are fully investigated and follow up actions taken
• Ensure operations are legally compliant to all relevant transport legislation
• Ensure all driver tachograph cards are downloaded at the start and end of every shift and any infringements are investigated and discussed with the driver
• Ensure all hours are captured correctly on the CDC and any pay queries are investigated and followed up in a timely manner
• Ensure daily Report completion for the business and senior management is on time and accurate
• Complete and deliver a detailed handover

Skills and Knowledge…

• Strong knowledge of Transport operations and legislation
• Previous Management experience
• Knowledge of Health & Safety Requirements
• Excellent organisational skills
• Good verbal and numerical skills
• IT literate
• Workload Planning

You will need to be able to...

• Be a role model, demonstrating helpful and friendly behaviours in line with our values
• Treat individuals with fairness and respect
• Listen to colleague and customer feedback and fix issues
• Have effective everyday conversations to support team performance and development
• Analyse data and information, establish root cause and put in place corrective action
• Use knowledge to identify opportunities to improve operation and efficiencies and engage and support colleagues to help them deliver
• Support change by sharing ideas and identifying opportunities for improvement
• Capable of coping with significant change and a fast-paced environment
• Be resilient and confident, let teams see you doing the right thing when things are going well and when times are tough

Why choose us?

• Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue QUALIFICATION through our apprenticeship programme.
• Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
• Company Car: We operate an EV fleet to help protect the future environment.
• Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
• Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family’s needs.
• My Staff Shop: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.
• Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
• Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
• Holiday Allowance: Start with 28 days (inc b/h) leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important.
• Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.